Update Your Capture Survey Responses
If you are both a platform user and a member in your ecosystem, it is possible to update your capture responses within the platform. This is a helpful use case for updating and tracking your relationships in real-time, like after every community meeting or interaction with a partner.
Before you can update your capture responses, you must link your user account with your ecosystem member. Learn how to do that here. How to Update Your Capture Survey Responses
Follow these step-by-step instructions:
1. Log in to PARTNER: Start by logging in to your PARTNER CPRM account using your credentials.
2. Open the Capture Library: Once you are logged in, navigate to the capture library. This is where all your captures are stored and organized.
3. Find the Capture you wish to update: If your user account is linked to a member in the capture, you will see a button that says “update my responses.” Click it.
4. Update your responses: Your survey will open in a new window. Update your responses and click ‘save’ before closing out of the survey.
Updating your capture responses helps keep your data current and improves the quality of your network insights.
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