Manage User Access Permissions

This article shares how to manage user access permission to view, edit, or administer your ecosystem in PARTNER CPRM.

NOTE: The person you want to add MUST already have a free account for you to look them up and add them to your ecosystem. If the user does not have an account, have them create one by visiting https://app.visiblenetworklabs.com/users/register.php

How to Manage User Access Permissions: Step-by-Step Instructions

1. Login to your account and open your ecosystem homepage

2. Click "Account" at the bottom-left side of the page to open your account settings.

3. Scroll down to view all your current ecosystem users and find the one you want to edit.

4. Next to their name, choose your desired level of access:

1. Inactive: The user will not have access to your account and can be reactivated later.
   
2. Read-Only: The user will have access to view all your data but will not be able to add or edit data.
   
3. Standard: The user will have access to view and edit all your data but will not be able to edit your ecosystem settings.
   
4. Admin: The user will have full access to view and edit all your data and ecosystem settings.
   

Your decision is saved immediately - you do not need to click anything to save the change.

To remove the user from your ecosystem, click the trash icon below "Remove".

NOTE: Your ecosystem license only includes access for one Admin User. To add additional users, you must buy additional credits for Standard or Read-Only Users. Contact our team to learn more or change your license.

• Related Articles

• Add Users to Your Ecosystem

  This article shares how to add a user to your ecosystem in PARTNER CPRM. NOTE: The person you want to add MUST already have a free account for you to look them up and add them to your ecosystem. If the user does not have an account, have them create ...

• Link Users with Members

  This article shares how to link a user in your account with an ecosystem member in PARTNER CPRM. If the ecosystem member does not have a user account, have them create one first by visiting https://app.visiblenetworklabs.com/users/register.php and ...

• Reset Your User Account Password

  This article shares how to reset your account password if you lost or forgot it. If you believe your account has been compromised, change your password immediately and contact our team to help secure your data and account. If you no longer have ...

• Manage Email Settings

  This lesson shares instructions for manage your data capture email settings before you schedule emails to launch your survey. How to Manage Email Settings 1. Within your data capture, click "Emails" to open the email system tab. 2. On the top right ...

• Create a PARTNER CPRM Account

  This article shares how to create a free trial account in PARTNER CPRM. To gain access to a fully subscribed account, you must first create a free trial account to be added and given access. Follow the steps below. NOTE: If you organization uses a ...