Add Users to Your Ecosystem

Add Users to Your Ecosystem

This article shares how to add a user to your ecosystem in PARTNER CPRM.
NOTE: The person you want to add MUST already have a free account for you to look them up and add them to your ecosystem. If the user does not have an account, have them create one by visiting https://app.visiblenetworklabs.com/users/register.php

How to Add a User to your Ecosystem: Step-by-Step Instructions

1. Login to your account and open your ecosystem homepage

2. Click "Account" at the bottom-left side of the page to open your account settings.



3. To search for a user account to add, type in their email address in the search field at the bottom of the page. 

NOTE: You must enter the full email address to see whether a user matches that info (for data/email privacy reasons).

4. Click the name of the user when it shows up below the search field.

5. Double check to ensure you selected the correct email address, as this individual will have access to view your data (depending on what settings you select).

6. If sure, click "Add New Ecosystem User."



7. Your new user will now appear in the table of ecosystem users. To change their level of access click the "Admin," "Read-Only," or "Inactive" check box.



8. To delete a user and remove them from your ecosystem, click the trash icon on the right.



If you need more admin or read-only users, contact our team to purchase additional credits to add to your annual license, pro-rated based on your current subscription cycle.

    • Related Articles

    • Manage User Access Permissions

      This article shares how to manage user access permission to view, edit, or administer your ecosystem in PARTNER CPRM. NOTE: The person you want to add MUST already have a free account for you to look them up and add them to your ecosystem. If the ...

    • Link Users with Members

      This article shares how to link a user in your account with an ecosystem member in PARTNER CPRM. If the ecosystem member does not have a user account, have them create one first by visiting https://app.visiblenetworklabs.com/users/register.php and ...

    • Reset Your User Account Password

      This article shares how to reset your account password if you lost or forgot it. If you believe your account has been compromised, change your password immediately and contact our team to help secure your data and account. If you no longer have ...

    • Create a PARTNER CPRM Account

      This article shares how to create a free trial account in PARTNER CPRM. To gain access to a fully subscribed account, you must first create a free trial account to be added and given access. Follow the steps below. NOTE: If you organization uses a ...

    • Hide & Display Settings for Network Maps

      The hide & display settings in the network map analyzer lets you hide or display isolated nodes, node labels, and line arrowhead to simplify your network maps or add more detail. Here's how to access and use these settings. How to Access and Use ...